Terms and Conditions
RA BODY
TERMS & CONDITIONS
Ankh Body Inc. DBA Ra Body | 1340 Granville Street, Vancouver, BC V6Z 1M7
Effective Date: June 2025 | Last Updated: June 2025
These Terms and Conditions (“Terms”) govern your use of Ra Body’s studio services, website at rabody.ca, and all related services and booking systems including Mariana Tek. By accessing or using any Ra Body service, you agree to be bound by these Terms. Ra Body is a registered trade name of Ankh Body Inc., a corporation registered in British Columbia, Canada.
1. Services
Ra Body offers in-person Pilates, Yoga, Meditation, Sound Healing, MELT Method, and related wellness services at 1340 Granville Street, Vancouver, BC V6Z 1M7. Services are subject to availability and may be modified, suspended, or discontinued at Ra Body’s discretion.
2. Eligibility & Account Registration
You must be 19 years of age or older to independently purchase and use Ra Body services. Participants between 16 and 18 years of age require written parental or guardian consent prior to participation.
To book classes or manage your membership, you must create a Mariana Tek account and provide accurate, complete, and current information.
You are responsible for maintaining the confidentiality of your Mariana Tek account credentials and for all activity that occurs under your account.
Ra Body reserves the right to suspend or terminate your account at any time for violation of these Terms or studio policies, without notice or refund.
3. Waiver & Health Declaration
All participants must complete a Release of Liability, Waiver of Claims, Assumption of Risk, and Indemnity Agreement prior to their first session.
By registering and participating in Ra Body services, you represent that you are in adequate physical and mental health to participate, and that you have consulted a physician or qualified healthcare provider as appropriate.
You agree to inform Ra Body and your instructor of any medical conditions, injuries, or changes in health before each session.
4. Memberships, Packages & Payments
All purchases of memberships, class packages, and single sessions are final. Ra Body does not offer refunds or transfers on any membership, package, or session. No exceptions.
Monthly memberships are billed on a recurring cycle. By enrolling, you authorize Ra Body and Mariana Tek to automatically charge your payment method on file at the start of each billing period.
It is your responsibility to ensure your payment information in Mariana Tek is current. Ra Body is not liable for failed or declined payments due to outdated card information.
Ra Body reserves the right to update pricing at any time. Members on recurring memberships will receive at least 30 days written notice before any price change takes effect.
Package validity and expiry terms are set out in the Studio Policies document. Expired packages cannot be reactivated.
5. Cancellation Policy
Cancellation policies for group classes and private sessions are set out in full in the Ra Body Studio Policies document. By booking a class or session, you agree to those cancellation terms, including applicable late cancellation fees.
6. Mariana Tek Booking Platform
Ra Body uses Mariana Tek as its official booking, scheduling, and membership management platform.
By using Mariana Tek to book with Ra Body, you also agree to Mariana Tek’s Terms of Service and Privacy Policy, available at marianatek.com.
Ra Body is not responsible for any technical issues, outages, or errors arising from the Mariana Tek platform.
All billing disputes related to Mariana Tek-processed charges must be raised with Ra Body in writing at hello@rabody.ca within 30 days of the charge.
7. Use of Website
Ra Body’s website at rabody.ca is provided for informational and booking purposes. You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of others or interfere with the operation of the website.
You may not attempt to gain unauthorized access to any part of the website, servers, or databases connected to it.
You may not use the website to transmit any unlawful, defamatory, threatening, or otherwise objectionable content.
Ra Body reserves the right to restrict or suspend access to the website at any time, for any reason.
8. Assumption of Risk & Limitation of Liability
Participation in Pilates, Yoga, Meditation, Sound Healing, MELT Method, and related wellness activities involves inherent physical risk. By participating in Ra Body services, you voluntarily assume all risk of injury or harm.
Ra Body’s liability to you for any claim arising from your participation in studio services shall not exceed the amount paid by you for the specific session or service giving rise to the claim.
Ra Body shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of Ra Body services or the website, to the fullest extent permitted by the laws of British Columbia.
Nothing in these Terms limits liability for death or personal injury caused by Ra Body’s gross negligence or willful misconduct, as required by applicable BC law.
9. Independent Contractors
Certain instructors and practitioners delivering services at Ra Body may be independent contractors and not employees of Ankh Body Inc. These Terms apply equally to all services delivered on behalf of Ra Body, regardless of the employment status of the instructor.
10. Intellectual Property
All content on rabody.ca and all materials used in connection with Ra Body services — including but not limited to text, graphics, logos, class programming, audio, and video — are the property of Ankh Body Inc. and are protected by applicable copyright, trademark, and intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from any Ra Body content without the express prior written consent of Ankh Body Inc.
11. User-Generated Content & Photography
By submitting photos, reviews, testimonials, or other content to Ra Body through any channel, you grant Ra Body a non-exclusive, royalty-free licence to use, reproduce, and display that content in connection with Ra Body’s marketing and services.
Photography and video recording within the studio space requires prior written consent from Ra Body and all individuals who may be captured.
12. Disclaimer of Warranties
Ra Body’s services and website are provided on an “as is” and “as available” basis. Ra Body makes no representations or warranties of any kind, express or implied, including but not limited to warranties of fitness for a particular purpose, merchantability, or non-infringement, to the fullest extent permitted by BC law.
13. Privacy
Ra Body collects, uses, and protects personal information in accordance with the Personal Information Protection Act (PIPA), SBC 2003, c. 63. Please refer to the Ra Body Privacy Policy at rabody.ca for full details.
14. SMS/Text Messaging Program
Program Description
By opting in, you agree to receive recurring automated text messages from Ra Body (“we,” “us,” “our”) at the mobile number you provided. Messages may include appointment and class booking reminders, schedule changes, membership and account alerts, promotional offers, and customer support follow-ups. Consent to receive these messages is not a condition of any purchase.
Message Frequency
You may receive up to 8 messages per month. Message frequency may vary depending on your activity and interactions with us.
Message and Data Rates
Message and data rates may apply. Charges are billed by and payable to your mobile service provider. Please contact your wireless carrier for details about your messaging plan.
How to Opt Out and Get Help
You can unsubscribe from the SMS service at any time by replying STOP to any message we send you. After you send STOP, you will receive a one-time confirmation message, and no further messages will be sent. If you want to rejoin, you can sign up again using the original opt-in method or reply START. For help or more information at any time, reply HELP to any of our messages. You can also contact our support team directly at hello@rabody.ca.
Carrier Liability Disclaimer
Carriers are not liable for any delayed or undelivered messages.
For more information on how we handle your personal information, please see our Privacy Policy at rabody.ca/privacy-policy.
15. Changes to These Terms
Ra Body reserves the right to update these Terms at any time. Material changes will be communicated to members by email to the address on file in Mariana Tek.
Continued use of Ra Body services following any update constitutes your acceptance of the revised Terms.
16. Governing Law & Dispute Resolution
These Terms and Conditions are governed by and construed in accordance with the laws of the Province of British Columbia and the laws of Canada applicable therein, without regard to conflict of law principles. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of British Columbia.
17. Contact
For questions about these Terms and Conditions, please contact:
Ra Body (Ankh Body Inc.)
1340 Granville Street, Vancouver, BC V6Z 1M7
These Terms were last updated June 2026. Ra Body recommends that these Terms be reviewed by a BC-based lawyer prior to publication.